Keeping your hearing aid clean is important for a few reasons. First, it helps to prevent the buildup of earwax, which can clog the microphone and speaker and affect the sound quality of your hearing aid. Cleaning your hearing aid regularly can also
If your hearing aid is whistling, there are a few things you can try to fix the problem. First, make sure that the hearing aid is properly inserted in your ear and that the ear dome is the right size for your ear canal. If the hearing aid is not inse
To remove the replaceable thin-tube accessory of a hearing aid, you will first need to locate the connector that holds the tube in place. This connector is typically located at the end of the hearing aid where the tube is inserted. Once you have loca
If only one device is having problems connecting, then it is typically caused by not having both hearing aids ready at the time of pairing with Bluetooth. Once both devices have been successfully paired, then:. For Android Galaxy phones that won’t im
Discomfort. If your hearing aid feels slightly uncomfortable at first, try the following:Wear it for one or two hours on the first day; add one hour each day until you are able to wear it comfortably for a full day.It is recommended that you start wi
If your Hearing Aids do not have an Audio-Streaming function that streams the phone calls directly to both the Hearing Aids then you may experience buzzing or other noises due to interference caused by digital cell phones. Try rotating the phone earp
Whistling is common in hearing aids and is also known as 'feedback'. This phenomenon is caused by amplified sound leaving the ear, being received back into the microphone, and being re-amplified. The following tips will help reduce the effect of whis
Keep debris free of the opening in the ear dome and tube (if applicable) by cleaning the hearing aid with a cleaning brush after each use.Keep your hearing aid away from heat and moisture, direct sunlight, humidity, and dust.Do not wear your hearing
You will hear an audible warning when the battery power is low, and the hearing aid needs to be recharged.
Contact our Care Team by emailing [email protected] for assistance.
1.Provide us with a hearing test and we will help you adjust your aids for you. You can do the hearing test on our website. This would be covered under your warranty. 2. Try to find a family member or friend with a cell phone to help setup your ai
Several things can cause that. Wrong dome size - either too big or too small; wax blockage in the ear canal, and high-frequency sound set too loud. 1. If it's too large, the dome won't go into the ear canal where it belongs and may dead-end into an
This is normally caused by one of two things. You are plugged up because the dome is too large and it's not letting enough air into your ear. Try various smaller domes with holes in them. Secondly, there is too much base in the sound. Use th
The most common reason for this is wax plugging the dome or the filter. Remove the dome and run the wire end of your cleaning tool through the hole in the dome where the sound comes out. Next, use the brush to knock out any wax blocking the filte