OTCHealthMart

OTCHealthMart.com Help Center offers assistance and help with iHEAR and HearingAssist OTC Hearing Aids.

HearingAssist Initial Setup

iHEAR Hearing Aid Initial Setup

Do I need a hearing test before I purchase?

Why are audiologist-prescribed hearing aids so expensive?

General Questions

Are all the HearingAssist and iHEAR OTC Hearing Aids rechargeable?

How long does the battery last when fully charged?

Do HearingAssist or iHEAR OTC Hearing Aids require a smartphone?

iHear Rechargeable Product Line

About HearingAssist and its Rechargeable Product Line

Product Features

What's the guarantee if I'm not satisfied?

What is the warranty and what does it cover?

Can I use my Health Savings Account (HSA) to buy a hearing aid?

Do you accept health insurance or Medicare?

Purchase and Returns

Click on the Link to be redirected to our Guided Instructional Videos on YouTube

HearingAssist Guided Instructional Videos

RIC STYLES = EAZE – CONTROL – STREAM

EARBUD DESIGN (OCCASIONAL USE) = MODEL: CONNECT

How do I choose the best HearingAssist Hearing Aid for me?

HearingAssist OTC Hearing Aid Styles and Use Recommendations:

RIC STYLES = Xplore – aXis – matriX

EARBUD DESIGN (OCCASIONAL USE) = MODEL: linX

How do I choose the best iHEAR Hearing Aid for me?

iHEAR OTC Hearing Aid Styles and Use Recommendations:

iHEAR Guided Instructional Videos

HearingAssist & iHEAR OTC Hearing Aid Support

What is Hearing Loss?

Consequences of Untreated Hearing Loss

Using Hearing Aids to Treat Hearing Loss

The Journey to Better Hearing

How Hearing Aids Work

Benefits of Hearing Aids

Acknowledge Your Hearing Loss

Characteristics for Success

Practical Steps

Do I Really Need Hearing Aids?

Adjusting to Hearing Aids

Guide to Understanding and Managing Hearing Loss with Hearing Aids

Daily Cleaning Routine

Do's and Don'ts for Better Maintenance and Performance

Replacing Ear Domes

Problems with Earwax and Moisture

How to Maintain and Clean the Hearing Aid

Importance of Regular Maintenance

Additional Tips

Hearing Aid Care and Maintenance Guide

Why is it important to keep my hearing aid clean? Also, why do I need to replace the ear domes and thin tube accessories?

How would you troubleshoot a hearing aid that is whistling?

Troubleshoot how to remove the replaceable thin-tube accessory of a hearing aid.

Troubleshoot how to pair your hearing aid to Bluetooth on both iPhone and Android.

What are some common experiences reported by hearing aid wearers?

Can I use your hearing aid(s) with a mobile phone?

Why does my hearing aid make a whistling sound at times?

How do I maintain/clean my hearing aid?

How do I know if the battery in my hearing aid is low?

Who do I call if I need help setting them up?

I don't have a cell phone.  How will I set up the aids?

My hearing aids won't stop whistling!

My voice sounds like I have a bucket over my head!

My hearing aid stopped working.  What do I do?

HEARING AID TROUBLESHOOTING

Welcome to the journey toward better hearing. Whether you or a loved one has recently been diagnosed with hearing loss, this guide aims to provide valuable insights and practical advice on understanding hearing loss and effectively using hearing aids

Welcome to your comprehensive guide on the care and maintenance of your hearing aid. Proper care extends the lifespan of your device and ensures optimal performance. This guide is designed for hearing aid users and caregivers, offering easy-to-follow

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Categories

HearingAssist & iHEAR OTC Hearing Aid Support

Guide to Understanding and Managing Hearing Loss with Hearing Aids

Hearing Aid Care and Maintenance Guide

HEARING AID TROUBLESHOOTING