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Purchase and Returns

What's the guarantee if I'm not satisfied?

You are covered under a 60-day return policy. Contact HearingAssist or iHEAR Customer Service before returning to the place of purchase.

What is the warranty and what does it cover?

HearingAssist and iHEAR OTC Hearing Aids have a 1-Year Manufacturer's Warranty covering malfunctions due to parts defects.

Can I use my Health Savings Account (HSA) to buy a hearing aid?

Yes, OTC hearing aids are qualified medical expenses under Section 213(d) of the IRS Tax Code.

Do you accept health insurance or Medicare?

No, but a receipt can be provided for filing a reimbursement claim with your insurance company.